All Systems Operational
Swan Website Operational
90 days ago
99.81 % uptime
Today
Swan iOS App Operational
90 days ago
100.0 % uptime
Today
Swan Android App Operational
90 days ago
100.0 % uptime
Today
Custody and Trading - Fortress Operational
90 days ago
99.69 % uptime
Today
Withdrawals ? Operational
90 days ago
99.81 % uptime
Today
Instant Buys ? Operational
90 days ago
99.6 % uptime
Today
Convert Now ? Operational
90 days ago
99.73 % uptime
Today
Savings Plans ? Operational
90 days ago
99.6 % uptime
Today
Custody and Trading - Bakkt Operational
90 days ago
99.82 % uptime
Today
WIthdrawals Operational
90 days ago
99.82 % uptime
Today
Instant Buys Operational
90 days ago
99.82 % uptime
Today
Convert Now Operational
90 days ago
99.82 % uptime
Today
Savings Plans Operational
90 days ago
99.82 % uptime
Today
Onboarding - Fortress Operational
90 days ago
99.81 % uptime
Today
Account creation Operational
90 days ago
99.81 % uptime
Today
Onboarding - Bakkt Operational
90 days ago
99.82 % uptime
Today
Account creation Operational
90 days ago
99.82 % uptime
Today
Operational Emails Operational
90 days ago
100.0 % uptime
Today
Swan Vault Operational
90 days ago
100.0 % uptime
Today
Fiat - Bakkt Operational
Fiat account linking Operational
Fiat account deposits/withdrawals Operational
Fiat balance checks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 15, 2024

No incidents reported today.

Sep 14, 2024
Resolved - This incident has been resolved.
Sep 14, 21:28 UTC
Monitoring - There is an ongoing email scam attempting to trick you into withdrawing your funds into a wallet the scammers control. The email warns of a data breach, which has not occurred. Your funds are safe. Only withdraw to your own wallet that you set up. Never follow someone else's instructions on sending your funds to an address you do not control.
Sep 3, 00:40 UTC
Resolved - This incident has been resolved.
Sep 14, 21:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 16:14 UTC
Investigating - There is an ongoing email scam attempting to trick you into withdrawing your funds into a wallet the scammers control. The email warns of an SEC lawsuit, which has not occurred. Your funds are safe. Only withdraw to your own wallet that you set up. Never follow someone else's instructions on sending your funds to an address you do not control.
Sep 9, 16:07 UTC
Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024
Completed - The scheduled maintenance has been completed.
Sep 3, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 06:00 UTC
Scheduled - Bakkt is undergoing scheduled maintenance on Tuesday, September 3 at 02:00 - 03:00 AM EDT (Tuesday, September 3, at 06:00 - 7:00 AM UTC). We expect Bakkt onboarding, Bitcoin purchases, deposits, and withdrawals to be unavailable for up to 1 hour.

All funds are safe at Bakkt and we apologize for any inconvenience caused.

Sep 2, 18:57 UTC
Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.