All Systems Operational

Uptime over the past 90 days. View historical uptime.
Swan Website Operational
90 days ago
100.0 % uptime
Today
Swan iOS App Operational
90 days ago
100.0 % uptime
Today
Swan Android App Operational
90 days ago
100.0 % uptime
Today
Custody and Trading Operational
90 days ago
99.94 % uptime
Today
WIthdrawals Operational
90 days ago
100.0 % uptime
Today
Instant Buys Operational
90 days ago
99.92 % uptime
Today
Convert Now Operational
90 days ago
99.92 % uptime
Today
Savings Plans Operational
90 days ago
99.92 % uptime
Today
Limit Orders Operational
90 days ago
100.0 % uptime
Today
Onboarding - Bakkt Operational
90 days ago
100.0 % uptime
Today
Account creation Operational
90 days ago
100.0 % uptime
Today
Operational Emails Operational
90 days ago
100.0 % uptime
Today
Swan Vault Operational
90 days ago
100.0 % uptime
Today
Fiat - Bakkt Operational
Fiat account linking Operational
Fiat account deposits/withdrawals Operational
Fiat balance checks Operational
Custody and Trading - IRA Accounts (Equity Trust) Operational
90 days ago
100.0 % uptime
Today
Instant Buys Operational
90 days ago
100.0 % uptime
Today
Convert Now Operational
90 days ago
100.0 % uptime
Today
Savings Plans Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 19, 2025

No incidents reported today.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025
Swan Scheduled Maintenance: December 16, 2025, at 10:30 AM EST for up to 1 hour
Completed - The scheduled maintenance has been completed.
Dec 16, 00:16 UTC
Update - Swan is undergoing scheduled maintenance on December 16, 2025, at 10:30 AM EST / 3:30 PM UTC.

We expect www.swanbitcoin.com to be unavailable for up to 1 hour during this time.

All funds are safe with Swan custodians. We apologize for any inconvenience.
Dec 15, 19:50 UTC
Scheduled - Swan is undergoing scheduled maintenance on December 16, 2025, at 10:30 AM EST / 3:30 PM UTC.

We expect www.swanbitcoin.com to be unavailable for up to 1 hour during this time.

All funds are safe with Swan custodians. We apologize for any inconvenience.
Dec 11, 08:28 UTC
Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025
Bitcoin Instant Buy Purchasing Outage
Resolved - This incident has been resolved.
Dec 8, 21:26 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 8, 20:34 UTC
Investigating - We are investigating a potential Bitcoin Instant Buy purchasing outage. Convert now purchases should not be impacted.

Our apologies for any inconvenience caused. We will post updates to this page as soon as we have further information.
Dec 8, 20:19 UTC
Mobile App Balance Display Issues
Resolved - This incident has been resolved.
Dec 8, 19:17 UTC
Identified - We are investigating an issue where balances are not loading on the mobile app. Additionally, some users attempting to buy from within an account on the mobile app may be impacted.

Please note that buying from the main dashboard on the mobile app is not affected.

Our apologies for any inconvenience caused. We will post updates to this page as soon as we have further information.
Dec 8, 17:47 UTC
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Performance Issues
Resolved - This incident has been resolved.
Dec 5, 11:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 09:30 UTC
Update - We are continuing to work on a fix for this issue.
Dec 5, 09:15 UTC
Identified - The issue has been identified and a solution is being worked on.

Our apologies for any inconvenience caused. We will post updates to this page as soon as we have further information.
Dec 5, 09:14 UTC
← Incident History Powered by Atlassian Statuspage